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Privacy

What we collect, and why.

A plain account of the information Trensli Inc. holds, what we do with it and the choices you have.

Effective September 8, 2026 · Trensli Inc.

Security Privacy Terms

Who this covers

This policy covers people who visit trensli.com, restaurant groups who use Trensli, and the employees and managers who sign in to a workspace.

Where a restaurant group is our customer, that group controls the operating content and employee records inside its workspace. We process that information on their instructions.

What we collect

We keep collection narrow and tied to running the product.

Account information — Name, work email, role and the locations you are assigned to.

Operating content — The procedures, training, role guidance and location detail your group asks us to build and maintain.

Usage — Which content is opened and which questions go unanswered, so gaps surface for your leadership.

Inquiries — what you tell us in a walkthrough request or on a call.

Technical — Log data such as IP address, browser and timestamps, kept for security and diagnostics.

What we do with it

We use this information to operate your workspace, to do the managed buildout and maintenance work you have engaged us for, to support your team, and to keep the service secure.

We do not sell personal information.

We do not use your operating content to train models for other customers.

Managed services

When Trensli personnel may access your workspace

ImplementationMaintenanceSupportOther services your group has purchased

Authorized Trensli personnel may access Customer Content only where reasonably necessary for those purposes. Access is limited to providing and supporting the Services and is subject to applicable confidentiality and security obligations.

Who else sees it

We use a small set of service providers, each bound to handle information only on our instructions.

Hosting and infrastructureThe providers we need to run Trensli.
Email and analyticsLimited service providers that support the product.
AI model providersProcess your content only to draft and check updates for your workspace, and do not train on it.
Your restaurant groupAuthorized administrators can see the workspace content and the accounts within it.
Legal requestsWe disclose information where the law requires it, and tell you unless we are legally prevented from doing so.

How long we keep it

Workspace contentFor the life of your agreement, plus a limited period afterwards so you can export it.
Version historyRetained, because it is part of the operating record.
Walkthrough and inquiry informationWhile the conversation is active, and for a reasonable period after.

Your choices

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Where your employer controls the workspace, we will pass the request to them and support them in answering it.

Write to privacy@trensli.com.

Changes

If we make a material change to this policy we will update the date at the top of this page and, where the change affects customers, tell them directly.

Questions about this page?

Write to legal@trensli.com and we’ll come back to you.